Answers to the 10 most frequently asked questions. Can't find an answer? Write to [email protected] or see all contacts.
Log in to your account and click „+ Post an ad“ at the top. Choose the right category, enter a title (the system will suggest one automatically), write a description and set a price. We recommend adding 4–6 good-quality photos — listings with photos get several times more views. Click „Publish“ — the listing becomes visible immediately.
No. Creating an account and posting listings is completely free and unlimited — post as many listings as you need in any category. Once a day you can bump a listing to the top of the list for free, and AI helps fill in the fields from a photo — also free. All platform features (search, messages, favourites, auctions) are free.
Open the listing and click „Write a message“ — the conversation takes place inside the platform and your email and phone are not revealed. If the seller provided a phone number and allowed it to be shown, you will see it on the listing page. We recommend always making the first contact through messages — it is safer and keeps a record of the conversation.
Go to „My listings“. Next to each listing you will see buttons: „Edit“, „Close“ (if the item is sold — the listing becomes inactive but stays in your history) or „Delete“ (removed completely). After deletion the listing and its data are kept for 30 days for recovery and then deleted permanently.
When logged in, click your name in the top right → „Settings“ → the „Password“ section. Enter your current password and the new one (confirm it twice). If you have forgotten your current password, click „Forgot password“ on the login page and we will email you a reset link.
By default a listing stays active for 60 days after publication. As the expiry date approaches, we will email you with an option to renew it in one click. Item listings can be renewed without limit until you sell. Auctions work differently — there you set the duration yourself, from 1 to 14 days.
When creating or editing a listing, in the photos section you can: (1) drag files straight into the marked area (drag & drop), (2) click „Choose files“ and add several at once. The maximum number of photos is 10 per listing. Supported formats: JPG, PNG, WebP. You can reorder photos by dragging, mark the main one and delete the ones you do not need.
Each listing has a „Report“ button at the bottom — click it, choose a reason (fraud, prohibited item, inaccurate description, wrong category, other) and leave a comment if you wish. The administration reviews all reports and removes the listing if there is a violation. In urgent cases (financial fraud, safety risk) write directly to [email protected].
You can delete your account at any time — it is your right under the GDPR. Go to „Settings“ → „Delete account“ at the bottom → confirm with your password. After deletion: the account is blocked immediately, active listings are removed, and the data is kept for a 30-day recovery period and then deleted or anonymised. If you want a copy of your data before deletion, use „Download my data“ in the settings or write to [email protected] (we reply within 30 days under the GDPR).
In the listing filters there is a „Seller“ filter: „All“, „Private“ or „Business“. When selected, only listings of that type are shown. On the listing itself a badge is shown next to the seller name — „🏢 Business“ or „👤 Private“. Business sellers usually have more listings and a clearer return policy and issue invoices — handy when choosing more expensive items.
Have a different question?
Write to [email protected] — we reply on business days within 24 hours. For GDPR requests: [email protected].